Worlds Best Airlines.

1 Singapore Airlines In every category of our awards, Singapore Airlines consistently outpaces the pack. Even though its scores went down—slightly—since 2010, it still beats the competition, thanks to innovations such as in-flight Wi-Fi, entertainment systems that allow you to play your own video and audio through your iPod, and USB ports for all passengers. But it’s the famous in-flight service—credit the legendary Singapore Girl in her sarong designed by Parisian couturier Pierre Balmain—that still keeps the rest of the pack at bay.
2 Emirates Ranked No. 2 as it was in 2010, the airline has improved its scores and even taken on a better reputation for value and food, while steadfastly maintaining its reliability for both in-flight service and customer service. Its reputation as an innovator—it pioneered laptop Wi-Fi in 2004 and mobile phones back in 2008—is another reason it remains one of our readers’ favorites.
3 Etihad Airways High marks all around, but the second-highest scores for in-flight service are the hallmarks of this flag carrier of the United Arab Emirates. On-board comforts include Cradle Recline seats in economy class, for a seat pitch of 32 to 34 inches. Apart from 600 hours of in-flight entertainment, you can charge and play your iPod and other devices through its E-BOX System.
4 Air New Zealand Improved cabin comfort and an increase in value helped Air New Zealand climb up the ranks from seventh position in last year’s poll. Food, in-flight service, and customer service also went up, just enough to nudge the carrier into our top five category. The airline’s Sky couch—three economy seats that convert to a bed—must have helped the cabin comfort ranking.

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